Concierge Service
Our concierge management team is built on professionalism, integrity and dedication for our clients!
OUR
Promise To You
At Resurgens Security, we are dedicated to providing unmatched security concierge services to enhance safety and hospitality for residential communities. Our team values professionalism, integrity and dedication in all our interactions. Residents can rely on us to represent their buildings with the utmost competence and customer service.
We value developing trusting relationships with residents and management through consistent delivery of excellent service. Our concierges take pride in knowing residents personally and fulfilling their individual needs promptly. We maintain a sense of vigilance, observance, and calm under pressure. Our concierges are trained to identify risks, de-escalate conflicts, and respond to emergencies with care and level-headedness.
Our achievements
Reach globally
We value staying on the leading edge of industry best practices and technology to provide modern, tailored security solutions. We are committed to ongoing training and development.
Above all, we value integrity. Our concierges demonstrate honesty, transparency, and accountability in every action. We are committed to ethical conduct.
FAQs
frequently asked questions
What does a security concierge do?
A security concierge provides a visible security presence and resident services at the front desk of a residential building. They monitor lobby access, greet visitors, accept deliveries, provide information, and assist residents. They may also perform patrols and other security duties around the property.
How does a security concierge and a doorman differ?
Unlike a doorman who primarily controls entry and exits, a security concierge plays a broader customer service role. They act as a central hub for residents’ needs while maintaining security. Their focus is on both safety and hospitality.
What security functions does a concierge provide?
Security concierges monitor surveillance systems, control access to the building by validating visitors, perform periodic patrols to check perimeters, and report any suspicious activity. They serve as first responders in case of emergencies.
How does having a security concierge benefit residents?
A security concierge increases residents’ sense of safety and community. They provide a personal touch while deterring crime with their visible presence. Concierges get to know residents and can assist them promptly with packages, guests, reservations, and other needs. Their service enhances the residential experience.
